At Foundspot, we connect passengers who have lost something on an Iberia Group aircraft with the airline’s lost property office, all thanks to our sophisticated matching system.
The airlines Iberia, Vueling, Air Nostrum and Iberia Express, already rely on us for the management of their passengers’ lost property
We have made shipments to more than 65 countries during the past year. Our tool helps passengers in those moments when one does not know where to go when a valuable belonging has been mislaid.
Our main goal, set more than a year and a half ago, the date on which our agreement was started, is to increase the return rate of lost items, which has already increased between 70% and 300%. This leads to a notable improvement of the passenger’s travel experience, a reduction in lost and found-item office storage and a cumulative saving of more than one million euros.
Thanks to our tool, we minimize those moments of anguish when an item is lost. The automated management of the item is truly simple and easy to use.
At Foundspot, we want to continue moving forward and helping to manage passengers’ lost property in many other organizations where we think there is still a lot of improvement to be undertaken.